First hand Consultancy Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us

What data do we collect?

First hand Consultancy collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide First hand Consultancy with most of the data we collect. We collect data and process data when you:

• Contact us through our Contact form.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

First hand Consultancy collects your data so that we can:

• Process your inquiry and provide you with our service.
• Email you about our services or news alerts we think you might find of interest.

If you agree, First hand Consultancy will share your data with our partner companies / cooperation offices so that they may offer you, their services.

When First hand Consultancy processes your inquiry, it may send your data to, and also use the resulting information to our cooperation offices.

How do we store your data?

First hand Consultancy securely stores your data at a server in the UAE under secure precautionary measures.

First hand Consultancy will keep your personal information for 12months unless the local regulation require to maintain the information for a longer period. Once this time period has expired, we will delete your data by automotive means.

Marketing

First hand Consultancy would like to send you information about services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop First hand Consultancy from contacting you for marketing purposes or giving your data to our cooperation partners.

What are your data protection rights?

First hand Consultancy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request First hand Consultancy for copies of your personal data.

The right to rectification – You have the right to request that First hand Consultancy correct any information you believe is inaccurate. You also have the right to request First hand Consultancy to complete the information you believe is incomplete.

The right to erasure – You have the right to request that First hand Consultancy erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that First hand Consultancy restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that First hand Consultancy transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +971 508185415

Or write to us: info@Firsthandconsultancy.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

First hand Consultancy uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – First hand Consultancy uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – First hand Consultancy uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The First hand Consultancy website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

First hand Consultancy keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 February 2022.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@Firsthandconsultancy.com

Call us: + 971 508185415